EcoBody is a range of ethical products that are all clean, organic, and vegan-friendly – exactly what 100% natural should be 🌿
🌱Simple, Clean, No Frill Packaging 🌿
Following the zero (minimal) waste mantra, we try our best to package our products nice and neat, but you won’t find fancy packaging and excess wrapping. You’ll safely receive your parcel, but please don’t expect all the bells and whistles that normally come in products. No extra bags that you probably won't even use.
We do go by Simplicity and Minimal Waste! And oh, plastic free, too!
Shipping | Returns | Refund Policy
Thanks for shopping with EcoShackNZ. We are excited to join you on your path towards a sustainable future.
EcoShackNZ dispatch all of our products using minimal and compostable packaging.
All of our parcels are dispatched using track and trace, our customers will receive an email notification which will include tracking details once item(s) are dispatched. We dispatch orders twice a week to minimise our carbon emission related to courier travel. Shipping may take up between 3 - 7 business days.
We aim to provide you with a seamless, sustainable shopping experience. In the event you are experiencing shipping delays with your order, please reach out to our friendly customer service team for support.
EcoShackNZ will not accept returns of incorrect product purchases and all items that are on sale and/or clearance. We will accept returns of selected non-personal products providing the following occurs:
(a) The return has been received no later than 14 calendar days from the date you received it.
(b) The item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
(c) The buyer (customer) is responsible for return shipping costs.
EcoShackNZ will not refund items that are on sale and/or on clearance, unless required by law.
We reserve the right to provide you with a store credit in lieu of a refund.
Once we receive the item, we will be required to inspect the item and, if your return is approved, we will send you an email of store credit to the value of the product/s cost.
Original shipping charges are non-refundable. You will be issued your online credit via email and it will be accessible at checkout. If a Gift Card was used in the purchase, refund will be in a form of an online credit.