The EcoShack Reusable Bamboo Cutlery is a definite must-have! You can take it with you wherever you go. Because they are your own, you won't have to worry if what you're using is clean or not, and you won't have to add to the plastic problem in the world! This is definitely a convenient and sustainable move against single-use plastic cutlery.
The cutlery and the straw are made of 100% bamboo finished with food-grade vegetable oil. The bag is made of natural jute, and it's the perfect holder of your cutlery!
✅Eco-Friendly
✅Sustainable Option
✅Biodegradable
Care instruction: Hand-wash recommended. Do not soak in water for a prolonged period of time.
🌱Simple, Clean, No Frill Packaging 🌿
Following the zero (minimal) waste mantra, we try our best to package our products nice and neat, but you won’t find fancy packaging and excess wrapping. You’ll safely receive your parcel, but please don’t expect all the bells and whistles that normally come in products. No extra bags that you probably won't even use.
We do go by Simplicity and Minimal Waste! And oh, plastic free, too!
Shipping | Returns | Refund Policy
Thanks for shopping with EcoShackNZ. We are excited to join you on your path towards a sustainable future.
Shipping
EcoShackNZ dispatch all of our products using minimal and compostable packaging.
All of our parcels are dispatched using track and trace, our customers will receive an email notification which will include tracking details once item(s) are dispatched.
Shipping may take up between 7-21 business days.
Please be advised that there are still issues with both international and domestic shipping and deliveries caused by the covid-19 pandemic. EcoShackNZ will not be responsible for delays in deliveries caused by courier companies especially if the order was dispatched within the specified timeframe.
That being said, we aim to provide you with a seamless, sustainable shopping experience. In the event you are experiencing shipping delays with your order, please reach out to our friendly customer service team for support.
Returns
EcoShackNZ will not accept returns of incorrect product purchases and all items that are on sale and/or clearance. We will accept returns of selected non-personal products providing the following occurs:
(a) The return has been received no later than 14 calendar days from the date you received it.
(b) The item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
(c) The buyer (customer) is responsible for return shipping costs.
Refunds
EcoShackNZ will not refund items that are on sale and/or on clearance, unless required by law.
We reserve the right to provide you with a store credit in lieu of a refund.
Once we receive the item, we will be required to inspect the item and, if your return is approved, we will send you an email of store credit to the value of the product/s cost.
Original shipping charges are non-refundable. You will be issued your online credit via email and it will be accessible at checkout. If a Gift Card was used in the purchase, refund will be in a form of an online credit.
